At Ever Clean House, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

Personal Data

When you book our services or contact us, we may collect personally identifiable information, such as:

Name
Email address
Phone number
Home address
Payment information

Usage Data

We may also collect information about how you access and use our website, including:

Your IP address
Browser type and version
Pages you visit
Time and date of your visit
Time spent on pages

How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our cleaning services
Process your bookings and payments
Send you service confirmations and updates
Respond to your inquiries and provide customer support
Send promotional communications (with your consent)
Improve our website and services
Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers: We may share information with third-party vendors who assist us in operating our business (payment processors, scheduling software, etc.)
Legal Requirements: We may disclose information if required by law or to protect our rights
Business Transfers: In the event of a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal data
The right to correct inaccurate data
The right to request deletion of your data
The right to opt-out of marketing communications

Cookies

Our website may use cookies to enhance your experience. You can set your browser to refuse cookies, but this may limit some functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Phone: (919) 650-6649
Email: [email protected]
Address: Cary, NC 27511